Privacy Policy
CME Security NI Website: https://cme-ni.com Last updated: 14 July 2026
1. Who we are
CME Security NI (“we“, “us“, “our“) provides CCTV installation, intruder alarm, access control, WiFi, network cabling, and structured cabling services to homes and businesses across Belfast and Northern Ireland.
We are the data controller responsible for your personal data collected through this website.
Contact details:
- Email: cme@engineer.com
- Phone: +44 7717 846909
- Address: Belfast, Northern Ireland
If you have any questions about this policy or how we handle your personal data, please contact us using the details above.
2. What personal data we collect
We may collect and process the following categories of personal data:
- Contact and enquiry details you provide when you fill in our contact or quote request forms, such as your name, email address, phone number, and property address.
- Message content — any details you share with us about your enquiry, including information about your property, security needs, or the services you’re interested in.
- Newsletter sign-up details — your email address, if you subscribe to receive hints and safety tips from us.
- Technical and usage data — such as your IP address, browser type, device information, pages visited, and referral source, collected automatically when you browse our website.
- Cookie data — see the Cookies section below.
- Service and installation records — if you become a customer, we may hold records relating to the services carried out at your property (e.g. system type, installation notes, maintenance history) to enable us to provide ongoing support.
We do not knowingly collect any special category data (such as health or financial information) through this website.
3. How we use your personal data
We use your personal data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Responding to enquiries and providing quotes | Legitimate interests / steps taken at your request prior to a contract |
| Delivering and managing installation, maintenance, and support services | Performance of a contract |
| Sending you newsletters, hints, and safety tips | Consent |
| Improving our website and services, and website analytics | Legitimate interests |
| Complying with legal, accounting, or regulatory obligations | Legal obligation |
| Detecting and preventing fraud or misuse of our website | Legitimate interests |
Where we rely on consent (for example, for newsletter emails), you can withdraw that consent at any time by contacting us or using the unsubscribe link in any email.
4. Cookies
Our website may use cookies and similar technologies to:
- Enable core website functionality
- Understand how visitors use our site (analytics)
- Remember your preferences
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.
5. Sharing your information
We do not sell your personal data. We may share your information with:
- Trusted service providers who help us run our business, such as website hosting providers, email/newsletter platforms, and IT support providers, who act on our instructions.
- Professional advisers such as accountants or insurers, where necessary.
- Law enforcement or regulators, where we are required to do so by law.
Any third parties we work with are required to keep your data secure and use it only for the purposes we specify.
6. Where your data is stored
Your personal data is generally stored within the United Kingdom or European Economic Area. If any of our service providers store or process data outside the UK/EEA, we will ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.
7. How long we keep your data
We retain personal data only for as long as necessary for the purposes it was collected, including:
- Enquiry and quote data: typically up to 24 months, unless you become a customer
- Customer and installation records: for the duration of our relationship and for a reasonable period afterwards to meet legal, warranty, and support obligations
- Newsletter subscriber data: until you unsubscribe or request deletion
8. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data in certain circumstances
- Restrict or object to certain processing
- Data portability, where applicable
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at cme@engineer.com. We may need to verify your identity before responding.
If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children’s privacy
Our website and services are not directed at children, and we do not knowingly collect personal data from children under 16.
11. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
12. Contact us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:
- Email: cme@engineer.com
- Phone: +44 7717 846909
- Address: Belfast, Northern Ireland